Privacy Policy

Introduction

This Privacy Policy explains how Synergiz Labs, publisher of the Harbor solution, collects, uses, and protects personal data, in accordance with applicable regulations, including the General Data Protection Regulation (GDPR).

Data Controller

The data controller is:

Synergiz Labs
4 Rue René Martineau 35400 Saint-Malo
contact@synergiz.com

Personal Data Collected

Account and registration data

  • First and last name
  • Professional email address
  • User identifier
  • Organization/company (if applicable)

Third-party authentication data

When users register or log in using Google Sign-In, Harbor may collect:

  • Name
  • Email address
  • Unique account identifier

Harbor never accesses or stores the user's Google account password.

Service usage data

  • Login activity and actions performed on the platform
  • Usage and performance statistics
  • Data related to content usage and analytics

Communication data

  • Communication preferences
  • History of exchanges with the Harbor team

Purposes of Processing

Personal data is processed for the following purposes:

  • User account creation and management
  • Provision and improvement of the Harbor services
  • Analysis of service usage and performance
  • Customer support and technical assistance
  • Sending product-related communications regarding Harbor, its evolution, features, and usage
  • Compliance with legal and regulatory obligations

Legal Basis for Processing

Personal data processing is based on:

  • Performance of the contract between the User or Customer and Synergiz Labs
  • Synergiz Labs's legitimate interest in improving and promoting its product
  • User consent, particularly for receiving product-related communications

When registering for Harbor, Users expressly agree to receive emails related to the product, its evolution, and its usage.

Users may unsubscribe at any time using the unsubscribe link included in each communication.

Data Recipients

Personal data is accessible only to:

  • Authorized Synergiz Labs staff
  • Technical service providers involved in hosting, authentication, or communications, strictly within the scope of their responsibilities

Personal data is never sold to third parties.

Data Retention

Personal data is retained:

  • For the duration of the User's use of the service
  • And subsequently archived or deleted in accordance with applicable legal requirements

Data used for communication purposes is retained until the User withdraws consent.

Data Security

Synergiz Labs implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data and to prevent unauthorized access.

User Rights

In accordance with the GDPR, Users have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability

These rights may be exercised by contacting Synergiz Labs at the address indicated in Section 2.

Changes to the Policy

Synergiz Labs reserves the right to update this Privacy Policy at any time. Users will be informed of any significant changes.